Shipping Policy
Thank you for choosing closetcoutureonline.com! We are committed to providing you with fast and reliable shipping services. Please read the shipping policy below to understand our shipping process, shipping costs and estimated delivery time.
- Shipping Processing Time
Order Processing: We will process and ship your order within 2 business days after you place the order. Processing time may vary depending on product inventory and order volume.
Holidays: Please note that order processing time does not include weekends and public holidays. During peak sales periods (such as promotions and holiday seasons), processing time may be extended. - Shipping Methods and Costs
Standard Shipping: We provide standard shipping services with an estimated delivery time of 7 business days. Shipping costs will be automatically calculated and displayed based on your shipping address at checkout. - International Shipping
Global Shipping: We provide shipping services to most countries and regions in the world. International shipping costs and estimated delivery times will vary depending on the destination country and will be displayed at checkout.
Duties and Taxes: International orders may incur import duties and taxes. These charges are collected by the customs department of the destination country and are the responsibility of the buyer. Please understand the relevant regulations in your country before placing an order. - Order Tracking
Tracking Information: Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the latest status of your package on our logistics partner website.
Package Lost: If your order has not been received after the estimated delivery time, please contact us immediately. We will assist you in communicating with the logistics company and resolve the problem as soon as possible. - Address Change
Change Address: If you need to change the delivery address, please contact our customer service team as soon as possible before the order is processed. If the order has been shipped, we will not be able to change the address. - Delivery Restrictions
Non-delivery Areas: Due to logistics restrictions, we are unable to deliver to certain remote areas or P.O. Box addresses. If your address is in a non-delivery area, our customer service team will contact you and assist in arranging other solutions. - Customer Support
If you have any questions or need help with our shipping policy, please feel free to contact us at the following methods:
Email: richardmacgregor@closetcoutureonline.com
Phone: +1 252 429 7540